FAQ

Q1. Are You A Factory Or Trading Company ?
A: CHYUAN CHERN is a factory.

Q2. Payment Terms ?
A: T/T, 30% deposit, 70% by T/T way, 7 days before ETA.

Q3. How Do We Deliver ?
A: Sea and Air cargo service are also available.

Q4. How Long Does It Takes To Receive Shipment ?
A: It depends on where buyer locates and which service they choose.

Q5. How To Track Shipment ?
A: On the day we dispatch shipment, we will send shipment notice which includes tracking number for your checking purpose.

Q6. How To Contact ?
A: You can call CHYUAN CHERN by .TEL: +886-4-2561-6269 / +886-4-2561-0869, Fax: +886-4-2563-4269. And mail to us: Ch@ch-furniture.com.tw

Q7. What Is Your Company Website ?
A: Our company website is http://www.ch-furniture.com.tw/ .Welcome to visit our website. If you have any questions, pls feel free to contact us.

Q8. Does The Model That I Like Come In Other Colours ?
Do let us know your selected models so that we are able to advise further. Most of our goods come with several colour options; however some non-standard colours may require a MOQ while other colours that you like may already be in stock.

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